Refund & Cancellation Policy

All payments for ROIStack are processed by Paddle.com, our authorized Merchant of Record. By subscribing, you agree to Paddle's Terms of Use. Paddle manages all payment processing, invoicing, and applicable taxes.

We follow Paddle's consumer-friendly refund standards. You are entitled to a full refund within 14 calendar days from the date of your initial transaction. During this 14-day window, you may request a refund for any reason. There are no qualifiers, exceptions, or usage limits applied to requests made within this period.

You may cancel your Starter, Pro, or Investor subscription at any time via your account dashboard or billing portal. Canceling your subscription stops all future automated renewals. Upon cancellation, your paid access will remain active until the end of your current paid billing cycle. We do not offer prorated refunds for unused portions of a billing period.

Automated monthly and annual renewals are non-refundable once the new billing cycle has started, unless required by local consumer laws or covered by the initial 14-day guarantee.

To initiate a refund within your eligible 14-day window, please reach out to Paddle's buyer support directly at paddle.net. As our authorized Merchant of Record, Paddle securely manages all transactions and their dedicated support team will process your refund request directly.